Brent came within the window he had provided. He quickly diagnosed and fixed the issue and even advised on another issue. He was friendly and followed the new covid regulations. – Audrey O
I had a leak around my kitchen faucet and called john the plumber for help. I was able to get someone to come assess the same day. Brent did an excellent job replacing the faucet. He was efficient and on time. – Weiwei B
I really enjoyed Brent’s professionalism,he was courteous and very polite.he did a fantastic job and I would recommend him for any job in his profession.thank u.he is a very pleasant young man,keep up the good work Brent. – Linda H
Really happy with the service from John The Plumber. I had a line replaced out to the faucet outside, and the plumber sent did a neat professional job, even fixing things along the way that were not part of the job, (eg. adding silicone sealant around a pipe that was not replaced, and had been open to the elements for years!) Any future plumbing repairs to this 120+ year old home will be going to this company – Cornelia D
Brent provided excellent service. He was able to fix my hot water tank the same day. He was polite and professional with excellent quality of work. I highly recommend Brent (John the Plumber). – Patricia C
Riley was our plumber and he was absolutely outstanding and his professionalism was highly impressive. I was in a bit of a panic when my sink got badly clogged up but Riley very calmly firgured it out and sorted it out relatively quickly, i couldn’t believe it. I highly recommend their services! – Diane M
Johnathan was great! He clearly explained the issue and our options and worked with our schedule (it was in a rented unit) to really minimize disruption. Will absolutely use him again! – Alison M
I was totally satisfied with the service from John the Plumber. David arrived when I was told, he was very professional and clearly explained the options available to fix the problem, as well as the estimated costs of each. He worked quickly and efficiently to solve my issue, going beyond what was required to give me peace of mind. This was probably my best experience with a plumbing company, bar none. I highly recommend John the Plumber and I will definitely be calling them for additional work in the future. – Steve B
Brent was efficient and personable. New drain trap was installed for a reasonable price. – Allison P
Brent came and fixed my leaking toilet. He was on time on a Saturday, diagnosed the problem quickly, and fixed it for a fair price. The repair came with a 2 year warranty. – Sari and Alec M
Jonathon and Eric came to replace an external tap. They were quick to respond, on time and fast. Jonathon explained each step of the repair – sautering, crimping, function of the external tap, etc, so that I could understand and make informed decisions the next time work needed to be done. Very professional. After the main job was finished I asked another question about hot water pressure and Jon again answered my questions about how to make repairs. I’m 100% satisfied with Jon and Eric – they were professional, helpful, fast and knowledgeable. They helped me understand, which shows respect. Fantastic I will be calling them again. – Matthew F
David arrived early for the job. He was patient and understanding while my partner attempted to reach me by phone to approve the rate. He was extremely efficient and very pleasant. He was sure to show me the work once he was done. This is the first time I called John the Plumber. If need be, I will call again. – Pamela B
Brent came over and found the leak in no time, he was very professional and fixed it in no time. Thumbs up to the great company and specially Brent – Christian L
Brent did an awesome job bailing us out today with same day service when we had a sudden owner caused serious leak. He was quick, efficient and professional. We highly recommend him and the John the Plumber company. – Dwayne T
Brent provided excellent service! Very quick and effectivein the getting the kitchen sink unclogged. He gave me helpful tips on how to prevent future problems. Highly recommended! – Melanie K
Amazing custom service! Brent did an excellent job and was super generous by sharing tips and explaining what was going on. – Ernesto F
David is an excellent plumber. He can diagnose the problem immediately and he did his work very efficiently. I would hire him to do the plumbing job if I have any plumbing issue. – K.C. H
Called John The Plumber for the third time and am as satisfied as I was with the other 2 calls. Might be a bit more expensive than others but the job gets done quickly, efficiently and with a smile. I usually get the plumber called Jonathan and he is my all time favorite! Thanks again for a job well done! – Lucie M
I had our bathroom toilet clogged so called John the plumber. They were pretty responsive and the plumber on the site knew what he is doing to resolve the issue. – Brandon C
Worked hard to get us prompt service for a sudden emergency. Brent was professional, helpful, polite and answered our questions. Recommended! – Mary P
Riely did a great job fixing the basement leakage. Came on time checked the damage and told me that it will take 1 hr to fix. One hour after the job is done and all good. Thank you Riely for being honest and profissional. – Bashar A
I had a fantastic experience with a very difficult job. Fast, conscientious, and quality work. Nice guys too. – John H
Needed to do an emergency sump pump replacement after a basement flood. John the Plumber was super efficient to book with, did quality work and explained exactly what was going on to me as they did the work. Would highly recommend! – Susan M
Good work with prompt service – Chelsea J
I have had two separate plumbing issues in the last few weeks, and have received fantastic service from Jonathan and the team. They have been very responsive, fair, and have done quality work. Jonathan has even taken the time to also help me understand how my whole plumbing system works – which is above and beyond. Much appreciated. Would absolutely recommend. – Elliot G
Jonathan did an great job on my faucet installation. Highly recommend. – Jerry H
Jonathan came from John the plumber. He cleared a block in our pipe. He had to remove the toilet. He did a great job. – Hyacinth H
David from John the Plumber came to fix the water leak in my home today. He is very knowledgeable, works with a professional manner and friendly. He was able to answer all my questions, detect the problem and fix it just within few hours of my call to make an appointment. I also appreciate his honest advice and guidance on the next steps that needs to be taken. I also appreciate that he did not rush to get the work done, he took his time and made sure it was working. I would happily recommend him to my family and friends. All the best David! – Majdah J
I called John The Plumber based on online reviews and was able to get an appointment 2 days later. David showed up on time and was able to figure out the issue quickly. I needed a new kitchen faucet and instead of trying to up sell me as many do, I went and purchased the new faucet myself on his recommendation (type and model to buy). He installed it quickly and efficiently. David was also wonderful to talk to. He is a kind and respectful person. I will definitely use them again. – Cynthia M
Jonathan was fantastic – gave us the best advice for how to proceed on our four projects for the best value and worked quickly and efficiently to get the jobs done. He is friendly and no-nonsense and in no way tried to upsell us for unnecessary work (quite the opposite, in fact!) Highly recommended! – Ashe A
This is the second time in the past 6 months that I have used the services of John The Plumber in Ottawa. Riley was just here and quickly unclogged my kitchen sink using the snake. Very quick and efficient. – Helen H
On time, friendly, efficient and got the job done. Excellent service! – Hazen G
Great work. Called them to replace the mixing valve on my hot water tank. The representative, Riley, was quick and efficient. – Benoit G
I had all of the internal parts of three toilets replaced. David was very quick, and courteous. I would use them again! – Dawn C
Ryley came to fix the shut-off valve for my outdoor water supply. Did a great job! I was very pleased with the work done. Would recommend. – Melanie A
David was very friendly, professional and quick. He got the job done without doing more than necessary and the price was very fair. – Jada M
On time polite service. Would recommend – Bonita CS
David our service man came right on time. Did an excellent job determining the problem and getting it fixed promptly! Would recommend again – Sean H
Jonathan came to install the kitchen faucet for us. We are exceedingly happy. Fair value. – Vince
John the Plumber sent David and his assistant to replace an outdoor faucet. They arrived when they said they would and did the job quickly and efficiently. They have also given me peace of mind by adding a new ball style main shut-off valve. I would recommend them highly. Not only did David do a good job, he was funny too. – John H
After having had a chance to meet the owner, I’m very impressed with their caliber and the business acumen displayed. Definitely a top of the line company. – Patch Boyz
Very much impressed with the team. Great group of guys. – MONACO MOVING K
Great job! Just had a kitchen faucet replaced and some shut-off valves installed under the sink. David and his apprentice arrived in the promised time window, knew exactly what had to be done, and worked quickly and efficiently. Prices were just as expected. Great guys, would certainly use them again. – Mighty Pen
Called them to get a few leaking valves replaced. Eric was quick and suggested an alternative to save a bit on the cost. I’ve used them in the past and I’d call them again for the next job. – Mike D
Eric a fait un excellent travail. En plus il était très gentil et poli. – Anne L
Really fantastic service from Jonathon, he arrived on time went over our multiple issues and provided me with options and explained pricing. left my house clean and tidy and gave a 2 year warranty on the work. I have other buildings and will be calling again soon. – Alejandro H
I had a great service with the installation of a water tank. They came on time and it was over on time. Thanks Jonathan for the great work. – E Manu
So glad I went with you guys! A wonderful plumber was in my home within 48h of me inquiring about a mixing valve issue. He fixed it very quickly and was incredibly amazing, to boot! I forget his name, but he was of Nigerian descent. I will definitely be using you guys for all future plumbing needs. – Grace O
Great work, finished my all the plumbing in my kitchen. Very clean and professional crew, finished my kitchen while my business was still running and kept it quiet to not disturb my valued customers. As a small business, I highly recommend these guys for all your plumbing needs, I recently called them back to get another tap installed for my shop side. They did it next day after the discussion and finished within a few hours. Thanks guys!!! – Urban R
Best plumbers in town. They explained everything clear and simple for me to understand. Very reasonable price. I will hire this company again for next project. – JJ
Great experience with John the Plumber. Called in David to investigate a toilet leak and redo some piping for the irrigation system. He was very efficient, professional and gave a reasonable quote. We didn’t have to wait long until the appointment and David did the work perfectly in just a few hours, completely fixed the problem. Would definitely recommend. – Sarah Xu
Fast and friendly service!!!! Jonathan was simply the best! Great work! – Brooke F
Had them over twice just over a year ago. The first was for a drain issue in the basement. Then a month later to repair the drain and vent for our kitchen sink. Alistair did an outstanding job both times. Very clean repair / installation and left no mess. He explained everything, he was very polite, professional, and a great service plumber. – Don M
We had a clogged drain and called John the Plumber. David Abuneka from John the Plumber came and assessed the situation. He walked us through the problem and provided us with options and a cost beforehand. He was very professional and I would highly recommend David’s services to anyone! – Eli & Sally
David from John the Plumber was very knowledgable and wanted the do the job right. Gave me a run down of the possibilities before starting, kept me updated as he worked, and didn’t cut any corners. I would use them again and would recommend their services to friends and family. – Nick
Eric did a fantastic job fixing the p trap under sink – Yin Shi
David from John the Plumber came to enlarge my sump pit and install 2 larger pumps. The price was very reasonable and the work performed was very well done. All connections were perfectly measured, the new pit perfectly leveled with the cement floor, and job site left very clean. Great communication with the company and David to ensure that I knew exactly what would be done before the work was started. Very friendly staff. I would definitely do business with again. – Luc
I used these guys to change the shower controls and diverter in my bathroom and they did a great job. The price was fair and everything was above board. The receptionist was easy to talk to and informative, the consultant helped me to figure out what I needed given that I had no idea what I was doing, and the guys that did the actual work were quick, clean, and polite. I definitely recommend them and will be using them again for any future plumbing work I need done. – Mark Todorovic
Thank you Johnathan for doing a stellar job! I appreciated your professionalism, you explaining what you were doing and why, along with how John the Plummer stands behind all their work. I would definitely recommend this company to friends in the future. – Michelle Hrynyk
Great Service fast and reliable… – Jack Black
The work was well done. Will refer John the plumber for your plumbing needs. – Ray Pregent
I found them prompt and professional. The price was reasonable.The area was left clean and tidy. Erick and Reiley were both very professional and did excellant work. I would recommend them to anyone., – Antje Hunter
The basement sink was backing up when we used the washing machine. Phil from John the Plumber showed up the next day. He was very knowledgeable, easy to understand and courteous. In a not easy to reach situation, he just got on with fixing the problem without complaint. He finished the job, recommended additional work and provided a very detailed breakdown of what he had done and what he would recommend done next. All very professional put together and sent to my email. – Julia Elvidge
I called John the Plumber the first time a few years ago because I saw the truck in my neighbourhood and was having little success getting an appointment with the plumber I had used for almost 10 years. Jonathan has done most of the plumbing work in my home since the first call and has done a terrific job. If there are options, he presents them clearly to me so that I can make the best decision possible. The work is well done and the work area is always left clean. He is courteous and professional. I know I can count on this company to provide the service I require and according to the quote they provide. Based on the service I have received, I highly recommend John the Plumber. – Judy Snider
Used this company recently for repair of a blocked kitchen sink. This unfortunately (through no fault of the plumber) turned into a major repair that took 6 hours. However, the service could not have been better – incredibly fast, professional, polite, and left the house clean and tidy. Price was reasonable, and work is guaranteed for 2 years. Highly recommend John the Plumber to anyone in the Ottawa area – John Stead
We were very impressed with Jonathan from John the plumber. He unclogged our kitchen sink quickly and gave us a lot of helpful advice on the idiosyncrasies of the plumbing in our century home. We found his price reasonable and his manner very pleasant – Susan Laidlaw
Plumber Jonathon worth more than 5 stars! – efficient, polite & thorough accompanied by the most likeable British accent! – a tribute to his trade! – Susan
I’ve had the pleasure to deal with Jonathan on multiple occasions. Most recently during a pre-purchase plumbing inspection. He’s very knowledgeable, has great work ethics and I never hesitate to refer him and John The Plumber to anyone. – Nicholas
Jonathan installed a new Hot water Heater and changed out our Laundry tub. Job well done . He was courteous , helpful and very efficient. – Marg
Ali was very professional and quickly resolved our issue. We had an older commercial style toilet that had to be fixed. Would definitely hire again. – Cee
Jonathan was friendly, courteous and quickly located the problem. He was patient and took the time to answer all my questions – I will definitely call him again! – Cynthia
Friendly, courteous, professional service. Alistair showed up on time, and worked hard to complete the job within the estimated time, despite a few surprises. Great finished product and the work space was super clean when they were done. Will certainly call this company again. – Ryan
I really enjoyed the fast and no hassle service to fix a few minor things around our house. Jonathan was knowledgeable and had the experience to know exactly what I needed. Would highly recommend them. – Rachel