The basement sink was backing up when we used the washing machine. Phil from John the Plumber showed up the next day. He was very knowledgeable, easy to understand and courteous. In a not easy to reach situation, he just got on with fixing the problem without complaint. He finished the job, recommended additional work and provided a very detailed breakdown of what he had done and what he would recommend done next. All very professional put together and sent to my email. 5 stars. – Julia Elvidge
I called John the Plumber the first time a few years ago because I saw the truck in my neighbourhood and was having little success getting an appointment with the plumber I had used for almost 10 years. Jonathan has done most of the plumbing work in my home since the first call and has done a terrific job. If there are options, he presents them clearly to me so that I can make the best decision possible. The work is well done and the work area is always left clean. He is courteous and professional. I know I can count on this company to provide the service I require and according to the quote they provide. Based on the service I have received, I highly recommend John the Plumber. – Judy Snider
Used this company recently for repair of a blocked kitchen sink. This unfortunately (through no fault of the plumber) turned into a major repair that took 6 hours. However, the service could not have been better – incredibly fast, professional, polite, and left the house clean and tidy. Price was reasonable, and work is guaranteed for 2 years. Highly recommend John the Plumber to anyone in the Ottawa area – John Stead
We were very impressed with Jonathan from John the plumber. He unclogged our kitchen sink quickly and gave us a lot of helpful advice on the idiosyncrasies of the plumbing in our century home. We found his price reasonable and his manner very pleasant – Susan Laidlaw
Plumber Jonathon worth more than 5 stars! – efficient, polite & thorough accompanied by the most likeable British accent! – a tribute to his trade! – Susan
I’ve had the pleasure to deal with Jonathan on multiple occasions. Most recently during a pre-purchase plumbing inspection. He’s very knowledgeable, has great work ethics and I never hesitate to refer him and John The Plumber to anyone. – Nicholas
Jonathan installed a new Hot water Heater and changed out our Laundry tub. Job well done . He was courteous , helpful and very efficient. – Marg
Ali was very professional and quickly resolved our issue. We had an older commercial style toilet that had to be fixed. Would definitely hire again. – Cee
Jonathan was friendly, courteous and quickly located the problem. He was patient and took the time to answer all my questions – I will definitely call him again! – Cynthia
Friendly, courteous, professional service. Alistair showed up on time, and worked hard to complete the job within the estimated time, despite a few surprises. Great finished product and the work space was super clean when they were done. Will certainly call this company again. – Ryan
I really enjoyed the fast and no hassle service to fix a few minor things around our house. Jonathan was knowledgeable and had the experience to know exactly what I needed. Would highly recommend them. – Rachel
