Water Heater Repair
No hot water? Strange noises or inconsistent temperatures? Our licensed plumbers diagnose water heater problems and help restore reliable hot water to your home.
Water Heater Help →Fast, friendly and local plumbing and hot-water service for homeowners across Ottawa.
John The Plumber & Water Heater Experts provides professional plumbing service throughout Ottawa, including Nepean and surrounding communities.
Whether you need a plumbing repair, drain cleaning , or help with a water heater , our licensed plumbers are ready to help.
No hot water? Is your tank leaking, making strange noises or running out of hot water too quickly?
John The Plumber & Water Heater Experts provides fast water-heater repair, replacement and installation throughout Ottawa, Nepean and surrounding communities.
Since 2006, local homeowners have trusted our licensed plumbers and gas technicians for dependable service, clear options and properly installed hot-water systems.
We’ll inspect the system, explain whether repairing or replacing it makes the most sense, and provide the price before approved work begins. Same-day and emergency service may be available, with financing options for qualified customers.
Gas and electric hot-water tanks
Tankless water heaters
Heat-pump water heaters
Leaking or failed water heaters
Systems producing little or no hot water
Water-heater upgrades and replacements
When you've got clogged drain pipes or a plumbing emergency, you need a local plumber who can get to the problem and get your plumbing working properly again.
From everyday repairs and drain cleaning to urgent plumbing problems and hot water, John The Plumber & Water Heater Experts is ready to help Ottawa homeowners.
No hot water? Strange noises or inconsistent temperatures? Our licensed plumbers diagnose water heater problems and help restore reliable hot water to your home.
Water Heater Help →Struggling with a stubborn clog? Our drain cleaning services help clear blockages and restore proper flow to drains throughout your home.
Drain Cleaning →Burst pipes, sewer backups and overflowing toilets can become serious problems quickly. Get professional plumbing help when an urgent issue can't wait.
Emergency Plumbing →Water leaks can cause significant damage when they're left unresolved. We identify the source and provide reliable plumbing repairs.
Leak Repair →Running toilet, weak flush or constant clogging? Our plumbers diagnose toilet problems and provide professional repairs throughout Ottawa.
Toilet Repair →Help protect your basement from unwanted water with professional sump pump installation for your Ottawa home.
Sump Pumps →Persistent drainage problems can sometimes point to damaged or deteriorating piping. We provide professional drain replacement when repair isn't enough.
Drain Replacement →From routine repairs and installations to more urgent plumbing problems, our licensed professionals provide a complete range of plumbing services in Ottawa.
All Plumbing Services →Repairs, installations, protection and seasonal plumbing services for your home or property.
Clogged drain, leaking pipe, plumbing emergency or no hot water? We'll help you get started with the right service.
John The Plumber & Water Heater Experts completes water heater installations, replacements and everyday plumbing work throughout Ottawa and surrounding communities.
Here are a few examples of hot-water and plumbing projects completed by our local team.
Clarence-Rockland
We were called to a home on Bronze Avenue in Clarence-Rockland to replace the homeowner's existing hot water system with a new high-efficiency tankless unit.
Our plumbers removed the existing water heater, installed new copper fittings and adapters as needed, and supplied and installed a Navien NPE-240A2 tankless hot water heater.
Nepean
We were called to a home on Sparrow Street in Nepean to replace the homeowner's existing hot water tank and update key components connected to the system.
Our plumbers installed a Bradford White 50-gallon gas power vented hot water tank along with new shut-off and mixing valves, copper fittings and adapters as needed.
Gloucester
We were called to a home on Markwell Crescent in Gloucester to replace the homeowner's existing hot water tank and shut-off valve.
Our plumbers installed a new Bradford White 50-gallon natural draft gas hot water tank, a new shut-off valve, and new copper fittings and adapters as needed.
Centrepointe
A homeowner contacted us after noticing their bathroom faucet was leaking around the handles and leaving water around the sink area.
We removed the older fixture, installed a new widespread faucet, and checked all plumbing connections for proper operation and steady water flow.
Craig Henry
We were called after the homeowner noticed their toilet shifting slightly and leaking around the base.
Our plumbers removed the toilet, repaired the damaged flange connection, installed a new wax seal, and reset the fixture securely.
Nepean Toilet Repair →
Arlington Woods
A homeowner was dealing with inconsistent shower temperatures caused by a faulty shower valve behind the wall.
Our team accessed the valve assembly, completed the necessary repairs, and installed a new trim kit to restore proper temperature control.
Tanglewood
We completed a shut-off valve replacement after the existing valve became difficult to turn due to corrosion and age.
Our plumbers removed the older valve and installed a new quarter-turn shut-off valve for easier, more reliable water control.
John The Plumber & Water Heater Experts handles water heater replacements, plumbing repairs, fixture installations, drain problems and more throughout Ottawa and surrounding communities.
Since 2006, John The Plumber & Water Heater Experts has been helping homeowners across Ottawa with plumbing repairs, installations, drain cleaning and hot-water service.
We’re serious about good service. From start to finish, you can expect friendly representatives, knowledgeable technicians, quality work and an overall pleasant experience.
But wait — there’s more.Dealing with a plumbing problem that can’t wait? Our dispatch team is great at routing plumbers and scheduling appointments efficiently. Same-day or next-day service may be available depending on the day and schedule.
We’re professionals. Our technicians arrive branded, clean, presentable and ready to work. You should feel comfortable letting us into your home, and we take care to leave the work area in good shape when we’re finished.
We love animals — there’s even a basset hound who makes regular appearances around the office. Our team aims to be friendly, warm and respectful around families, children and pets.
Trust matters when someone is working inside your home. Our team is background checked so you can feel more comfortable knowing who is arriving at your door.
We don’t believe in cutting corners. John The Plumber & Water Heater Experts uses quality plumbing fixtures, components and supplies while focusing on doing the job properly from the start.
Good service doesn’t end when we leave. Qualifying plumbing repairs and supplied-and-installed fixtures are protected by our 2-year plumbing warranty.
We take customer satisfaction seriously. We appreciate feedback, listen when something can be improved and keep looking for ways to provide a better experience for our customers.
Upfront prices mean fewer surprises. We discuss the available options and provide pricing before approved work begins so you know what to expect.
Plumbing problems don’t always wait until Monday. Weekend appointments may be available, so if something goes wrong on Saturday or Sunday, don’t be shy — give us a call.
Whether it’s a leaking pipe, clogged drain, toilet problem or no hot water, John The Plumber & Water Heater Experts is here to help.
















From new hot water tanks to everyday plumbing repairs and fixture installations, homeowners across the area trust John The Plumber & Water Heater Experts to get the job done.
“When my hot water tank broke, Mukaley came out and installed a new one the same day. He walked me through the process and gave me tips for ensuring proper maintenance of my new tank. He and Billy were efficient and kind.”
“Guys came and were professional, installed my new hot water tank in no time. Very efficient, friendly and took the time to give me advice on another issue they discovered. Highly recommend calling them.”
“Wow. What a great experience. Fast efficient and extremely helpful. Our plumber was knowledgeable, friendly and very professional. Dawson Fixed our problems better than new. Looking forward to our next plumbing challenge John the Plumber is on speed dial.”
“I was very pleased with Jonathan and Zac's installation of my new kitchen faucet. They were very courteous and helpful with regard to showing me where and how to shut off water valves. I love my new faucet! Thanks so much!”
See what other customers have to say or book service with John The Plumber & Water Heater Experts.
Hiring the right specialist for a job can be expensive. The good news is that John The Plumber & Water Heater Experts recently launched the Peace of Mind Plumbing Program .
For $12.99 a month, members of our program enjoy discounts on plumbing and heating services, credits towards new appliances, free annual plumbing inspections, waived service fees, and many other perks.
Need plumbing help later in the day or over the weekend? John The Plumber & Water Heater Experts offers additional scheduling options to help Ottawa homeowners when regular weekday hours don't work.
Not all plumbing services are needed during normal business hours! Unfortunately, not all plumbers are available when you need them.
That's why John The Plumber & Water Heater Experts offers after-hours plumbing services in Ottawa. We have plumbers available in the evenings to help with your plumbing needs, so don't hesitate to give us a call.
If you're in need of a plumber on the weekend, we've got you covered!
Our rates stay the same whether we're working Monday to Friday or on the weekend.
When you need a weekend plumber , contact John The Plumber & Water Heater Experts to schedule an appointment.
Tell us what's going on and we'll help you find an available appointment for your Ottawa plumbing service.
John The Plumber & Water Heater Experts provides plumbing repairs, drain cleaning and water heater service throughout Ottawa, including Nepean and communities across the west, south and east ends of the city.
From older central Ottawa homes to suburban neighbourhoods and newer developments, our team helps homeowners with plumbing problems, clogged drains and hot water systems throughout the city.
Get help with leaking tanks, no hot water, replacement options and other hot-water problems.
John The Plumber & Water Heater Experts serves homeowners throughout Ottawa with plumbing, drain cleaning and water heater help.
The old tank had lived a full life. A gas utilization pressure test tag on the outgoing unit told the whole story, dated and filled out by hand. A small paper record of a system that had finally run its course. Time for something new.
We replaced it with a 50-gallon Bradford White power vent natural gas water heater. That is a solid, reliable unit well suited to a busy household. Fifty gallons gives a family real breathing room. No one scrambling for hot water at the end of a line of morning showers.
Along with the new tank, we upgraded the venting to match the power vent setup and installed a dedicated shut-off valve on the hot water tank. That valve matters more than people realize. If something ever needs attention down the road, you can isolate the tank quickly without shutting off water to the whole house.
The new unit runs on natural gas, 40,000 BTU input, built to current ANSI and CSA standards. Everything was pressure tested and signed off properly before we left.
This home is right here in Nepean, and it is the kind of straightforward, thorough job we enjoy doing. The homeowner knew us already, which always means a lot.
If your water heater is getting up in years or just not keeping up, give us a call at 613-518-6114.
A home in Nepean needed its power vent water heater put back in service. The unit had been pulled out, and until it was properly reinstalled, there was no hot water moving through the house. That is not a comfortable situation, especially when the fix is straightforward with the right hands on it.
We got the power vent unit back into position and reconnected everything cleanly. Power vent systems move exhaust through a dedicated vent pipe using a built-in fan, so the venting has to be set up correctly. We made sure it was. Supply and return lines tied in properly, the unit sitting solid, and everything tested before we left.
No shortcuts on a job like this. Good connections, correct venting, and a unit that is ready to run reliably for years. Power vent water heaters are a solid choice for homes in Nepean where a traditional flue is not practical. They are efficient, they work well, and when they are installed right, they just keep going.
If your water heater needs to be reinstalled, replaced, or looked at by someone who knows what they are doing, give us a call at 613-518-6114. Happy to help.
The drain cover was already off when we arrived, sitting on the tile beside a snake cable and a badly blocked floor drain that wasn't moving anything. You can see it clearly in the before photo. The opening was packed with buildup, dark and completely sealed off. A family in Arlington Woods needed this sorted fast, and we were there same day.
We ran a snake and chain snake through the line to break apart and pull out whatever had been collecting inside that 3 to 4 inch drain. Floor drains in laundry areas take a lot of abuse over the years. Lint, sediment, soap residue. It adds up quietly until one day nothing drains at all.
The after photo tells the story. That same drain opening is now clear, wide open, and ready to do its job again. No standing water. No backup waiting to happen.
It was a straightforward job, but an urgent one. A blocked floor drain can back up fast if a washing machine is still running or a water heater decides to act up nearby. Getting it cleared right away was the right call.
If you have a floor drain that's sluggish or stopped completely, we're happy to take a look. Reach us at 613-518-6114 and we'll get someone out to you.
The kitchen sink at this Nepean home had stopped draining entirely. Completely blocked. The homeowner had already tried the usual fixes without any luck, so they called us in to sort it out properly.
The sink itself is a big stainless steel farmhouse-style basin, the kind that sees a lot of daily use. You can see in the photo that water is pouring straight from the faucet and draining right down without hesitation. That's after we cleared the blockage from the kitchen drain line. The difference between a sink that won't drain at all and one that handles a full stream of water is pretty satisfying to see.
We snaked the drain to break through the clog and get things moving again. Grease and food buildup are the usual culprits in kitchen lines, and this one was no different. Once the line was clear, we ran the water to confirm everything was draining the way it should.
Kitchen drains take a beating over time. Even with care, buildup happens gradually until one day nothing moves. A proper cleaning gets you back to normal and can buy a lot of time before the next issue.
If your kitchen sink is backing up somewhere in Nepean, we're easy to reach at 613-518-6114.
That round cleanout access point surrounded by broken concrete and crushed stone tells the whole story. We had just finished cutting into the floor to install a new backwater valve system for a homeowner here in Centrepointe, and this photo shows the valve housing seated in place, flap visible and ready to do its job.
The family had dealt with sewer backup and wanted real protection going forward. So we went in properly. A main backwater valve was installed along with a storm backwater valve as an add-on, covering both drainage lines. We also set up an alarm system so they get an early warning if anything ever triggers the valve. No guessing, no surprises.
The backwater valve itself works simply. When sewage tries to reverse back into the home, the flap closes automatically and blocks it. The alarm adds another layer, alerting the household before water has any chance to cause damage.
Everything is backed by a two-year comprehensive warranty, so the family knows they are covered if anything needs attention down the road.
Sewer backups can hit hard and fast, especially during heavy rain events. Having this system in place means this Centrepointe home is now built to handle it. Give us a call at 613-518-6114 and we will be happy to help.
The cabinet under a Bells Corners kitchen sink was collecting water every time the homeowner ran the tap. The culprit was a leaking p-trap. The black plastic drain assembly was misaligned, with connections that just weren't sealing properly anymore. Water had no business being where it was.
We came out, had a good look at the whole setup, and got to work sorting it out. The p-trap is now properly configured, the fittings are seated and secured, and the drain line runs cleanly down to the wall. Everything sits the way it should.
Jobs like this one are easy to put off. A little drip under the sink, a towel tossed in to deal with it later. But moisture in a cabinet adds up fast, and what starts as a nuisance can turn into a bigger headache. Better to just fix it.
If you've got a leak under your kitchen sink, or anything else going on with your drains or supply lines here in Nepean, give us a call at 613-518-6114.
Have questions about plumbing repairs, hot water problems, water heater replacement or booking service in Ottawa? Here are answers to some of the questions homeowners ask John The Plumber & Water Heater Experts most often.
A loss of hot water can be caused by several different problems depending on the type of water heater you have. The issue may involve the heating components, ignition system, controls, gas supply or another part of the system.
Our plumbers can inspect the water heater, identify the problem and explain whether a repair or replacement makes the most sense.
Water Heater Repair →That depends on the condition of the water heater, the type of problem, how often it has needed repairs and how well it is currently meeting your household's hot-water needs.
John The Plumber & Water Heater Experts can inspect the system and explain your repair and replacement options before approved work begins.
Yes. We service and install tankless water heaters along with traditional gas and electric hot-water tanks.
If you are considering switching from a tank to a tankless system, our team can review your home's setup, hot-water requirements and available installation options.
Water around a water heater should be investigated as soon as possible. The leak may be coming from a valve, plumbing connection or another part of the system, while a leaking tank itself may require replacement.
If the leak is significant or water is spreading through the home, shut off the water if you can do so safely and contact us for plumbing help.
Emergency Plumbing →John The Plumber & Water Heater Experts provides a range of residential plumbing services including plumbing repairs, drain cleaning, toilet repairs, fixture installations, leak repairs, sump pump work, water heater service and more.
If you are not sure which service you need, tell us what is happening and we can help point you in the right direction.
View Plumbing Services →After-hours and weekend plumbing appointments may be available depending on the day and schedule.
If you need help outside normal weekday hours, contact our team and let us know what is happening so we can discuss available service options.
Weekend Plumbing →We provide plumbing and water heater service throughout Ottawa, including Nepean and many surrounding communities.
Our service area includes neighbourhoods across central, west, south and east Ottawa, with local pages for areas such as Barrhaven, Kanata, Stittsville, Orleans and Ottawa West.
You can call John The Plumber & Water Heater Experts at 613-518-6114 or use our online booking option to request service.
Let us know what problem you are experiencing and where you are located so we can help arrange the appropriate plumbing or water heater service.
John The Plumber & Water Heater Experts is ready to help homeowners across Ottawa with plumbing, drain and hot-water service.
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