
Water was showing up in the condo below. That is never a good sign. In this Hintonburg building, it pointed straight to the toilet on the floor above. The wax ring had failed.
That humble ring sits between the base of the toilet and the floor flange. When it gives out, every flush sends a small amount of water seeping downward. Over time, it finds its way through the subfloor and into the unit below.
We lifted the toilet completely off the floor and inspected the flange. It was cleaned up before anything else went back in place. Then we set a fresh wax ring, carefully reset the toilet, and made sure it was level and seated properly. The bolts were tightened evenly so the base would not rock. A rocking toilet is usually what breaks the seal in the first place.
Once everything was back together, we confirmed there was no movement at the base and no sign of leaking. The tenant upstairs was good to go, and the neighbour downstairs could stop worrying about water coming through their ceiling.
If you are dealing with something similar in your Hintonburg condo or home, give us a call at 613-227-7465.
The old tank was already out when we snapped the before photo. Pipes exposed, tools on the floor, insulation pulled back. That mid-job moment where everything looks a little chaotic before it comes together cleanly.
A homeowner here in Ottawa called us when their electric water heater finally gave out. We swapped in a Bradford White 40-gallon electric unit, a solid, reliable choice for a home this size. Along with the new tank, we replaced the mixing valve, which is something worth doing at the same time. A worn mixing valve can affect your water temperature and, more importantly, your safety. Fresh tank, fresh valve, everything dialled in properly.
The after photo tells the story. Clean copper connections up top, the new tank sitting neatly in the utility space, and all the piping reconnected properly. No clutter, no makeshift fixes. Just a straightforward install done right.
This was a returning client, and we always appreciate that trust. It means something to us.
If your water heater is getting on in years or you're noticing anything off, we're easy to reach. Call us at 613-227-7465 and we'll take it from there.
An outdoor faucet that leaks into the basement is not something to ignore. We see this fairly often in The Glebe, especially in older homes where the original hose bibs have been through decades of winters.
The usual culprit is a frost-free hose bib that has worn out. These fittings are designed to keep water away from the exterior wall when temperatures drop, which prevents freezing inside the pipe. When the internal seal or components fail, water can travel back through the wall instead of draining properly. That moisture ends up in the basement.
Replacing the hose bib is a straightforward repair. We remove the old fitting, check the surrounding connections, and install a new frost-free model fitted cleanly against the siding. Done right, it seats flush with the exterior wall and keeps water moving in the right direction.
The fix itself does not take long, but the damage from leaving it can. Water quietly seeping into a basement through a whole season adds up. Catching it early makes a real difference.
If your outdoor tap is dripping, running weak, or you have noticed unexplained moisture near the foundation, we are happy to come take a look. Reach us at 613-227-7465.
A family in Westboro needed a new kitchen faucet. Not a repair, not a patch. A full installation, done right.
They had their eye on a matte black fixture to sit over their white farmhouse sink. The kind of faucet that looks like it belongs there. We sourced the right model, confirmed the fit, and got to work.
Installing a faucet properly takes more than connecting a couple of lines. The supply connections have to be tight and positioned well. The mounting has to be secure against the sink deck. Seals need to seat cleanly so nothing weeps later. We take our time on each step because a rushed installation tends to come back around.
Once everything was in place, we ran the water, checked the connections, and confirmed the handles moved smoothly. No drips under the sink. No wobble at the base. Just a faucet that works the way it should, sitting cleanly on that granite countertop.
Westboro homes tend to have a lot of character, and the fixtures inside should match. It is a small thing, but a well-installed faucet makes a real difference in how a kitchen feels day to day.
If you have a faucet installation coming up in Ottawa, give us a call at 613-227-7465.
The old tank had been leaking for a while. Rust staining had worked its way down the wall behind it, and the pressure relief valve was doing its job, but the tank itself was finished. It had to go.
A homeowner in Ottawa called us in, and we replaced the old unit with a new 60-gallon Bradford White electric water heater. Tall tank, solid build, rated for 208V. A good fit for a busy household that needs reliable hot water without running short.
We also installed a proper shut-off valve for the new tank. It sounds like a small thing, but it matters. If anything ever needs attention down the road, the water can be isolated quickly without scrambling.
The new tank fits cleanly in the same tight utility space. No drips, no staining, no drama. The copper supply lines above connect neatly to the top of the unit, and everything is set up the way it should be.
This kind of job comes up a lot in older Ottawa homes. Tanks age out, and when they start leaking, the wall behind them pays the price. Catching it and replacing the unit properly saves a lot of headache later.
If your water heater is showing its age or giving you trouble, give us a call at 613-227-7465.
Water was showing up on the ceiling downstairs. That is never a good sign. A homeowner in Westboro called us first thing, needing someone out the same day. The source turned out to be the upstairs bathroom toilet, leaking right at the base.
The culprit was a corroded floor flange bolt and a deteriorated wax ring. That failing seal had been letting water escape with every flush, working its way down through the floor a little at a time. Left much longer, the ceiling damage would have gotten a lot worse.
We pulled the old toilet, cleared out the old wax ring and hardware, and installed a new toilet we supplied. Clean fit, solid seal, no more movement at the base.
Same-day calls like this one are exactly why we stay ready. A leak between floors moves fast. Getting in quickly meant stopping the damage before it spread any further.
If you have got a toilet that rocks, seeps at the base, or is sending water somewhere it should not be, give us a call at 613-227-7465.