Emergency Plumbing in Ottawa

A plumbing problem may require urgent attention when water is actively leaking, a pipe has burst, a toilet or fixture is overflowing, a sump pump has failed, plumbing cannot be used safely, or the problem could cause additional damage if it continues.

If you can safely do so, shut off your home's water supply to stop additional water from escaping. Move belongings away from the affected area where possible and arrange plumbing service. Avoid attempting repairs that could put you at risk.

If water is actively escaping from a supply pipe or fixture and you can safely reach the appropriate shutoff, turning off that fixture or the home's main water supply can help limit further water damage. Knowing where your main shutoff is before an emergency can save valuable time.

Stop flushing the toilet. If you can safely access the toilet's water shutoff valve, turn the water off and avoid using the fixture until the cause of the overflow has been identified. If other drains are also backing up, the problem may involve a larger drainage blockage.

Multiple drains backing up can indicate a blockage farther down the drainage system or in the main drain. Stop sending additional water down the affected plumbing and visit our emergency drain cleaning service for help with serious drain and sewer blockages.

A water heater that is actively leaking should be assessed promptly because escaping water can damage floors, walls and surrounding belongings. If your problem is specifically related to the water heater, see our water heater repair service .

No hot water may require prompt service depending on your household and the cause of the failure. If the water heater is also leaking, making unusual noises or showing other signs of failure, stop using the equipment if necessary and arrange an assessment.

A failed sump pump can leave a basement vulnerable when groundwater is rising or heavy rain is occurring. Avoid working around electrical equipment in standing water. A plumber can assess whether the pump can be repaired or needs to be replaced.

A frozen pipe can be vulnerable to splitting as the water inside expands. If you suspect a pipe is frozen, avoid using open flames or unsafe heating methods. Know where your main water shutoff is in case the pipe begins leaking as it thaws.

Treat a suspected gas leak differently from an ordinary plumbing leak. Leave the affected area and contact the appropriate emergency or gas utility service. Do not remain in the area trying to locate or repair the source yourself.

That depends on what caused the emergency and what work is required. A plumber can assess the problem, explain what they find and determine whether the appropriate repair can be completed or whether additional work or materials are needed.

John The Plumber & Water Heater Experts provides emergency plumbing service throughout Ottawa, including Nepean, Barrhaven, Kanata, Stittsville, Orleans, Downtown Ottawa and surrounding communities. For service in Ottawa West, visit John The Plumber & Drain Cleaning .