John The Plumber takes your feedback very seriously!
Since 2006, we’ve been offering plumbing and drain cleaning in Kanata.
We’ve helped thousands of Kanata homeowners with plumbing issues ranging from blocked toilets to huge renovations – and everything in between.
Over the years, we’ve listened to the feedback that our valued customers have provided us, and we’ve fine-tuned our business procedures to meet the needs of Kanata homeowners.
If you have any feedback, we’d love to hear it!
Otherwise, please read some of our reviews below and see what your neighbours say about John The Plumber!
When I called ‘John The Plumber’ and explained I needed urgent help to replace our house main water shut-off tap pending the replacement of a leaky hot water tank I received very quick service. They juggled a few other jobs to fit me in, under the circumstances, as confirmed by their employee when he arrived. Their employee did a most professional and timely job, making clever and well managed adaptations to the aged connections. The employee was polite, COVID cautious, very professional and was a great ambassador for the company. I confidently and highly recommend them.
David replaced our water heater professionally and in a very short time. Before he left the job he checked everything and made sure the heat setting was correct. He knows what he is doing and on top of it he is a very pleasant person. In case we have another plumbing issues we would use John The Plumber again and asking for David.
This is the first time I used John the Plumber and I highly recommend there service. Brent was extremely professional, quick and new exactly what to do and how to do it. The price was very good too. I will definitely use them again if I have any plumbing issues.
We had Tomas come in to connect the waterline to the fridge. He was very respectful and friendly. He gave us the cost of the job in 15 minutes (339 after tax) and only took 15 more minutes to do the work. He was careful to take care of our cabinets when he pushed the fridge back in and he went out of his way to check our brand new toilet for leaks even though I said not to worry. He explained the dripping sound we hear from the toilet is totally fine. He works very fast and our fridge water is great! He was probably one of the best people I’ve worked with throughout my home buying and selling process – which is a lot people 🙂 We paid by credit card and it was seamless. The staff here are also very good and very professional 🙂
Above and beyond experience. My outside hose bib had frozen and backed up inside my walls and ultimately had to be moved. John The Plumber could not have sent better guys than Bill and Shane. They arrived promptly, fixed this major problem, and did it all expertly. They kept the worksite tidy and left it cleaner than when they got it. I would highly recommend Bill – he gave great advice on how to prevent any problems in the future too. Great job guys!