How To Help Out John the Plumber Hamilton
At our meeting the other day, the staff was brainstorming some great ideas on business growth. We spoke together about how to maximize our plumbers time out on the road and with customers, and we discussed how to streamline our billing and payment methods. We spoke of how to keep everyone updated on new codes and permit regulations, as well as discussed upcoming weather events that will affect or traffic on the phones for emergency plumbing events. You know, the usual stuff that goes along in business meeting when you are the top plumber in Hamilton.
Our Valued Clients
We also discussed our main resource – our valued clients. As a small business in Hamilton, we rely on our extensive and diverse customer base, and we are constantly looking for ways to grow and expand.
We often ask customers to write a Google Review for us, as this is one of the steadiest and most reliable ways for our plumbing company to gain new clientèle. An honest Google Review speaks volumes of our business, and we have hundreds of satisfied customers across Ontario.
Going Above and Beyond
Occasionally, things go a bit wrong on the job, and we have a customer who is not entirely satisfied. Bad Google Reviews in Hamilton is really something we would prefer not to have. We go out of our way to speak clearly with the customers, and encourage them to approach us first before going to the Internet. 99% of the time, we can solve issues face to face, and we always prefer being upfront and not hiding behind a computer screen.
John the Plumber Hamilton grew to be the best in the business because we have a team of phenomenal plumbers and fantastic support staff. John himself still sits at the helm of John the Plumber, and we continue to expand and diversify. But we would be nothing without our exceptional client base, and for that we are so very grateful to be part of the community of Hamilton. Our business would never have achieved the rank and status it has without our customers blessing, big and small.
Our staff remains here for the long term, and our apprentice plumbers have all moved forwards to achieve successful careers in the the plumbing industry.