This is the second time I’ve used John the Plumber and have been very happy with the service both times. The plumbers (in this case Travis) were friendly and competent and helped me find the best solution to my problems at a reasonable price. – Chris S
Had a minor emergency on a Saturday. They came, fixed some old plumbing to make itodern and correct. Would definitely recommend – Craig E
A recent plumbing crisis had us scrambling for assistance in the midst of the pandemic. Travis and his crew responded immediately and worked with our insurer to complete the necessary major repair as quickly as possible. Given our high level of satisfaction with their work, we’ve called on Travis twice again for new jobs! We would not hesitate to recommend him. – L W
We replaced the counter top in our kitchen but I couldn’t connect new sink strainers to the old PVC drain piping. I couldn’t figure it out. However, Travis (Jardine) did in about two seconds and had the sink strainers connected to the old piping in about ten minutes. No charge. Thank you Travis. – Bob K
Just had some work done in Kingston. Justin from John the Plumber was great. Extremely prompt for our appointments and able to get our sink back up and running, even when the job was more complicated than originally thought. Great service! – John K
UPDATE – John’s to the rescue again!! Brian from John The Plumber in Kingston was here today to help me with an issue I was having in my basement. He and his apprentice did some investigative work and discovered what the cause of the issue was and will be coming back next week to address the bigger picture (for now, the immediate issue has been remedied). This is the 4th time I’ve used John The Plumber in the past 3 years (I live in weird old house) and every time they have arrived on time, done great work and provided courteous and friendly service. Thanks again!! I had an issue with a toilet in one of my bathrooms in my home. I had a plumber in last month to address the issue, install a new faucet and unclog a drain for me. The fellow I had in told me that there was nothing wrong with the toilet (the tank was very slow to refill) and he did the other jobs competently. The toilet never did work properly though. I contacted John’s yesterday, they had a service person (James) at my home this morning. He quickly diagnosed the problem and the toilet is now working perfectly. I can’t say enough I much I appreciated how great this company is at communicating with their customers and the speed of the service. Their prices are VERY competitive. I’ll be calling them the next time I have a problem in my home! – Peggy
Great and helpful team!! – Robert P
Great customer service and response time. These fine folks have rescued me a few times now. Thank-you! – Chris F
Brian worked quickly and efficiently. Great communication. Great work done. Would highly recommend. – Reid C
One of my toilets started leaking and the plumbing in my home was unfamiliar (not the copper or pex). I called John the Plumber and was very pleased with the way in which I was treated. I shut the toilet off and they came early the next day. Brian did not withhold any possible complications on the job (albeit the professionalism he demonstrated was second to none) but avoided all of them. They come highly recommended by my family and I. The finished result was 100 times better than what he started with! Bravo zulu. – Ryan W
Excellent service. Brian showed up ready to work. Very knowledgeable. Even though the repair was more complicated then expected, it was done quickly and professionally. He walked me through what he had to do and was completely up front with costs the entire time. He even gave me some tips to prevent causing other issues. Definitely calling them again the next time I need a plumber. – Jason
Got a leak coming from the bathub. Brian show up quickly in the timeframe and did an amazing job. Really effective and great price. – Marc-Andre
Great experience with John the plumber!! Showed up on time and fixed the issue quickly Highly recommended!!! Will definitely use agin for any plumbing problems – Famille Martel
New in town and was pretty desparate when my sink pump fail me! I call them and they answer pretty fast. Brian did an excellent job and explain me everything I needed to know and even more! Very satisfied! They got a new client! If ever something happen again, I will call them for sure! – Dany
I had a toilet not flushing properly and 21 women coming in 2 days for a baby shower! I called early afternoon on a Thursday, and David and Chris arrived at 9 a.m. Friday morning and fixed the problem by replacing all the faulty parts in the tank. Works like a charm. Professional, friendly service and cleaned up afterwards. Reasonable fee for timely service. I would use them again 🙂 – Lisa & Tim
Service was quick and friendly, I have used John the Plumber before and will again just hopefully not sooner than later 🙂 I would recommend having a leaking shut off valve replaced and it was not as expensive as I thought! – ottawaoctane
Brian arrived to our home right on time and finished the work very quickly. – Justine
Professional, on time and polite. How a business should be run. 100% satisfied customer – Greg Dawson
Stellar service from John the Plumber! I was so pleased with Brian and his helper Chris, they were friendly, professional and did a great job! I would recommend them to all my friends and family.Thanks again! – Kathleen Lee
When we bought our 100 year old farm home 7 months ago we were informed by the insurance company that we had some plumbing work to do. We needed to fix our waste pipe to our septic and replace our galvanized piping. I called John the plumber and set up a time for them to come see the job at hand. I was fully expecting to spend a grand or two in repairs as these jobs are never easy.
James showed up, took a look at the work and quoted me such a low and fair price that I called the office immediately to set up an appointment. James showed up on time and had the job done perfectly. He even helped me with my sump pump that was giving me a hard time. With such an old home we ran into a slight problem with out hot water upstairs after he left. I called the office and he was here the next day and fixed everything up. He even brought our two dogs some treats. Having James in our home with my 6 month old daughter and my wife I felt completely at ease. Very nice, honest company. Great work. Thank you James! – Tim
We tried others but “John” was far and away the most professional, cordial of all. The prices are reasonable, the clean up complete and the plumber was obviously excellent at his work and his job knowledge was vast. I’m sold. – Ron
Had an issue with my water pressure, was not able to flush the toilet and run any kind of water. Even our shower had very minimal pressure. Turns out it was a problem with my water softener! Had James and Sean come out and they were awesome, and able to come the next day! Very knowledgable and down to earth. Would call them back for any plumbing needs. They were also very well priced. – Brendon
Excellent work, they change all the plumbing in my house and we are so happy with their work specially James’ thank you guys. – Dennese
These guys are great! Arrived on time, fixed the problem, and did so at a reasonable price, and they were very friendly. Do recommend. – Rick
Anyone that needs emergency plumbing service, these guys are the place to go! Today i dropped an expensive necklace down the sink and was freaking out. Although this may not be your typical “emergency”, one call to John’s and they said they would be here in an hour. In no time two extremely nice guys were here (One named Andre) and retrieved the necklace in a matter of minutes! After they not only put everything back together, but they fixed parts of the sink that were broken beforehand. A+ service all around, cannot recommend enough! – Ashley
Great service! They responded really quick when I had an emergency. – Ghz
We had a nasty leak in our main floor ceiling and called John The Plumber. Andr̩ and Sean arrived, assessed the situation, cut a tiny hole in the ceiling in the EXACT spot the leak was coming from. Andr̩ repaired the pipe that had come apart in LESS THAN A MINUTE. Both men were knowledgable, courteous and friendly. Their rates are excellent as well. We would HIGHLY recommend these two gentlemen if you need a Plumber! РDebbie
I have had John the Plumber into our house on 2 separate occasions and the work they provided was exceptional. They were on time, professional and extremely knowledgeable. I would highly recommend this company to anyone needing emergency plumbing services done right. – Mark
Great service chain! Friendly and efficient work! Good rate too! Thanks a lot =D – Lavenda
Excellent work, and respectful on the job site. – Ethan