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Drain Backup Help
Urgent Help for Drain Backups
A drain problem can quickly become more serious when
water or wastewater starts coming back into your home.
If several fixtures have stopped draining, sewage is backing up, or
your only toilet is blocked, call us and explain what is happening.
Tell us which fixtures are affected, whether water is actively rising,
and when you first noticed the problem. That information can help us
understand the situation and confirm current service availability.
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Sewage or wastewater coming back up
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Multiple drains suddenly backing up
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Water rising through a basement floor drain
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Your home's only toilet is blocked
If wastewater is backing up right now:
Stop using affected plumbing fixtures and avoid flushing toilets,
running the dishwasher or using the washing machine if they discharge
into the blocked line. Keep people and pets away from wastewater, and
let your plumber know if drain-cleaning chemicals have already been used.