ABOUT US

Our dispatching team is a tight-knit group of amazing individuals. They have all gone through years of customer service training and experience. Each and every single one of them has been found to be exceptional on the phone and kind and courteous on every single call they take. They are the first point of contact for every one of our customers, and first impressions matter.

This may seem straightforward. To do plumbing work, you need to be a plumber. Duh! We do not let our requirements end there! Our plumbers are also savvy customer support specialists. Every one of them has gone through the process of being licensed and insured to complete all of the work they undertake.

After this, we ensure all of our plumbers are adhering to our customer service guidelines. This is no daunting huge textbook about upselling or “remember to smile” cat posters. These are all things that benefit our customers, like our policy to call you before we arrive at your home. We wouldn’t want any less than this in our homes, so we would never provide any less to you, in yours.

This does not end at staffing, far from it. We ensure that our entire team is stocked with all of the necessary and even some unnecessary tools. This is to ensure there is no plumbing job we have to turn down because we are poorly equipped.

Our Plumbers are ready and stocked to help you with:

Some things can’t wait to be fixed. For some things, it would be a lot more convenient if they didn’t have to wait to be fixed. At John The Plumber, both of those things can be fixed the same day that you call. Our Available same-day service allows us to repair any plumbing issue you are facing, so you can get back to your life with as little inconvenience, or damage, as possible.

With any of your plumbing Issues, And Be The Best Customer Experience Doing So! Even the guy writing this web page (yes, this very web page) is a John The Plumber employee who is putting every effort towards ensuring you are getting the best experience the plumbing world has to offer. We look forward to hearing from you!

Crown Point East • Eastmount • Nashdale • Stoney Creek • Thorner • Parkview East • Parkview West • McQuesten East • McQuesten West • Kentley • Riverdale West • Grayside • Riverdale East • Cherry Heights • Fruitland • Winona • Gershome • Vincent • Red Hill • Rosedale • King’s Forest • Huntington • Sherwood • Sunninghill • Delta East • Delta West • Leckie Park • Hannon North • Rymal • Trenholme • Quinndale • Randal • Lisgar • Lawfield • Hampton Heights • Maacassa • Hill Park • Inch Park • Centremount • Corktown • Stinson • St. Clair • Blakeley • Lansdale • Central Hamilton • North End • More GTA Locations

Not in Hamilton? We also have:

Plumbers in Mississauga • Plumbers in Burlington • Plumbers in Oakville • Plumbers in Etobicoke • Plumbers in Toronto