John The Plumber Reviews and Testimonials

Want to tell us about your experience? Click Here!

Plumber Reviews

Wow Jonathan…that was an amazing service today, thank you very much. Jonathan, the service person came to my place today on time as scheduled without any delays and got the job done in a caring and professional manner. I cannot wait to use John The Plumber for all my plumbing needs from now on and will truly recommend them to my friends and neighbors. Stay safe out there, Jonathan and I look forward to your excellent service something in the future.

Nick

Plumbers Ottawa

Jonathan, Eric and Thomas were absolutely amazing in the service they provided. Called first for an emergency, they came quickly and more than exceeded our expectations.  Our home is a mobile home; nothing was standard and they had to be creative, and search out the appropriate fittings.  They were professional, straightforward, respectful of our home, personable and did a wonderful job.  We would highly recommend them.

Martine

Plumber Reviews

Jonathan is amazing ! 2 jobs done perfectly fixed the work of another company that totally messed things up! Thank you for having him on your team ! He’s the best !

AJ

Plumbers Ottawa

Best plumbers in town. They explained everything clear and simple for me to understand. Very reasonable price. I  will hire this company again for next project.

JJ

Plumbers Ottawa

Fast and friendly service!!!!  Jonathan was simply the best!  Great work!

Brooke

Plumber Reviews

We had a pipe bursting on us, and when we called them at 7am, they were able to get someone to come the same morning and fix the issue. Lance was very knowledgeable and professional. He did quality work for a good price, and all the work they do is guaranteed. Couldn’t ask for more!

Joline

Plumbers Ottawa

Eric arrived promptly in the morning as requested and texted to advise he would arrive shortly which was appreciated. Eric evaluated the problem and described what needed to be done and the cost. Very satisfied with service and the professionalism. Highly recommend.

Oz

Plumber Reviews

Jonathon and Eric came to replace an external tap. They were quick to respond, on time and fast. Jonathon explained each step of the repair – sautering, crimping, function of the external tap, etc, so that I could understand and make informed decisions the next time work needed to be done. Very professional. After the main job was finished I asked another question about hot water pressure and Jon again answered my questions about how to make repairs.  I’m 100% satisfied with Jon and Eric – they were professional, helpful, fast and knowledgeable. They helped me understand, which shows respect. Fantastic I will be calling them again.

Matthew

Plumber Reviews

So glad I went with you guys! A wonderful plumber was in my home within 48h of me inquiring about a mixing valve issue. He fixed it very quickly and was incredibly amazing, to boot!

Grace

Plumbers Ottawa

Amazing service! I called them on a holiday Monday, they came over the next day, and fixed my plumbing issue in under an hour! Very friendly, prompt service, and easy to deal with. I highly recommend them!!

Anny

Plumber Reviews

Jonathan, Eric and Thomas were absolutely amazing in the service they provided. Called first for an emergency, they came quickly and more than exceeded our expectations.  Our home is a mobile home; nothing was standard and they had to be creative, and search out the appropriate fittings.  They were professional, straightforward, respectful of our home, personable and did a wonderful job.  We would highly recommend them.

Martine

Plumbers Ottawa

Wow Jonathan…that was an amazing service today, thank you very much.

Jonathan, the service person came to my place today on time as scheduled without any delays and got the job done in a caring and professional manner. I cannot wait to use John The Plumber for all my plumbing needs from now on and will truly recommend them to my friends and neighbors. Stay safe out there, Jonathan and I look forward to your excellent service something in the future.

Nick

Plumber Reviews

I was very impressed with John the Plumber. From the first call with Mechelle to Billy who took care of the issue, I realized I was working with a company that cared. That overall feeling was apparent from start to end. Billy was both knowledgeable and thorough. He also took the time to explain where and what the problem was. I appreciated his patience. I would not hesitate to recommend this company to anyone.

Carie

Plumbers Ottawa

I wasn’t expecting to have to fix my toilet right after moving into my new place. Luckily, John The Plumber was on hand to guide me through the process with their friendly, professional, efficient service. Thomas was amazing from the get-go. Not only was he quick, he was polite, and managed to deal with whatever challenges my bathroom posed head-on. I highly recommend using John the Plumber for your emergency and/or renovation needs!

Paul

Plumber Reviews

Great service, was able to come by quicker than the other plumbers we contacted. The plumber Eric clearly explained the problem and the various tests he was doing to locate it . He was also very friendly, personable, and warned us of any extra cost before proceeding with certain steps. Gave off a well organized and trustworthy vibe. He fixed the problem and also explained what our options were if it came back.

Gared

Plumbers Ottawa

We had a faulty dishwasher hose that Billy replaced, and he identified an additional plumbing issue not up to code under the sink of our new home that could have led to significant water damage. He arrived within half an hour of calling for service and was quick and professional. Thanks for the quality service!

Daniel

Plumber Reviews

First, the company – called and got an appointment right away. Second, the plumber – Lance – just amazing! On time, diagnosed the problem immediately, clearly explained everything from the issue to the fix and the cost, actioned the repair in a timely and effective manner, then clearly explained the payment and warranty process…not to mention, he was super kind to my four year old as a bonus 🙂 This company will get my business again and I’ll definitely be asking for Lance if at all possible!

Adam

Plumber Reviews

Alex came to do the install of shower trim and plumbing of the sink. He was friendly, courteous and helpful. He was on time (well within his window) and did his work efficiently and cleanly. He did not require instruction or supervision from me and seemed knowledgeable and confident. Very pleased with his work.

Emer

Plumber Reviews

Great experience; was able to find a plumber fast. Plumber (Lance) was competent, professional, timely. Price was good too. Will use again!

Matthew

Plumbers Ottawa

Fast service, they came the next day. Jonathan and Austin explained in detail what they were going to do and for how much. The price was fair. They left the area very clean and tidy. They did good work. Thank you.

Jonathan

Plumber Reviews

Replaced clylinders in the taps that control water to the outside of the house, both the inside and outside taps. Alex was prompt, friendly and very helpful. He checked out all the taps to ensure we got everything that was currently a problem or was about to become a problem. Great service. Will definitely call them again if I need help.

Sara

Plumbers Ottawa

Jonathon was professional, pleasant to deal with, explained everything thoroughly and yes the leak at the hose bib was solved. He was even a bit early which was great. Would call again if we have any other plumbing problems.

Carolyn

Plumbers Ottawa

Excellent customer sevice! the plumber Eric was very professional and attended to the issues very efficiently. We never knew that there was auch a good company and for sure I we will be passing the word around to family and friends. Keep up the good work. Thank you and be safe and well.🙏

Hari

Plumber Reviews

I called the company to get some help with a clogged sink and their service was impeccable. A plumber came to help me on the same day that I called, very clean and fast service. The plumber was very friendly and from my perspective after seeing him fix my sink, he seemed very knowledgeable. If I have any other plumbing issues, I will definitely call this company for help again!

Mia

Plumbers Ottawa

I’ve had a couple of dealings with John the Plumber, at several residences. The work is always well done and the customer service is top notch. Specifically, there is a gentleman named Jonathan who is a delight to deal with. Thanks!

Eric

Plumber Reviews

I called John the Plumber for urgent service due to a water leak. Michelle was kind enough to arrange for the plumber to come the same day. Eric arrived within 2 hours of my call. Eric followed Covid19 protocols and was a pleasure to have in our home. He fixed the issue and even followed up with a phone call to give me information about a manufacturer’s warranty for the kitchen faucet. I was so impressed with Eric that I will gladly recommend him and this company to anyone in need of plumbing services. Thank you for your excellence and professionalism. I am more than impressed! Thank you to Shane as well who attended the service call. You both deserve enormous credit for giving us peace of mind, especially during a pandemic and the New Year’s holiday.

Brian

Plumber Reviews

I had a washer dryer installed. I am happy with Erik arriving early. 10 min early and asking if he can start work Yes. I am always ready ahead of time. What a pleasant and friendly person, Erik. He is methodical, attention to detail. Marked faucets for hot/cold, faucets that was not indicated before. Covid precautions in place. Thank you for a great installation.

Sue

Plumber Reviews

I had John the plumber at my house to install several vanities and a basement bathroom (3 pieces). Two plumbers came to do the work and part of the job involved breaking concrete to adjust drain locations from the builder rough in. I cant say enough about the work! Im very happy with it and will definitively recommend John the Plumber. The plumbers are very professional and the cost was very reasonable. Thank you John the Plumber!

Dave

Plumber Reviews

Had a great experience with John the plumber – called with an urgent leak; from the moment I called they quickly scheduled to have someone on site within 2 hours. Our plumber Eric was professional, thorough and patient with our many questions! Thanks!

Kyle

Plumbers Ottawa

Tomas came by this evening to perform a quick repair. He was very professional and took the time to explain his work. Great asset to your company!

Todd

Plumbers Ottawa

This is the second time we have had to call John the Plumber. Both times Jonathon has shown up, been professional as heck, answered all our questions and laid out a plan to fix the issue. The only plumbers I use

Chris

Plumber Reviews

Eric installed a kitchen tap for me. He was very professional and kind. He wore covid protection (mask) while in my home, he left his boots properly at the front door and he verified that I was happy with his xompleted work. I would have this service professional back if I had a plumbing issue again. I recommend Eric and this company!

Sonya

Plumbers Ottawa

The service was very thorough and professional. We feel at ease knowing everything was well investigated and our concerns were addressed. If you are looking for a reliable and professional plumbing service, definitely reach out to John The Plumber!

Dominic

Plumber Reviews

Impeccable service from Eric. Timely (same day service), quick, and professional. Will certainly use their services again. Thank you!

Cristina

Plumbers Ottawa

I’ve used John the Plumber twice recently. They provided an excellent service on both occasions.

Richard

Plumbers Ottawa

Used them for a couple plumbing issues in my home. Very honest and reasonably priced. Would recommend John the plumber to anyone looking for honest quality work .

Lance

It’s nearly impossible to satisfy everybody 100% of the time…

But we believe what separates the goods from the greats is how they handle imperfect situations.

If you’re interested, please click here and take a look at some of the hundreds of reviews we’ve received.

We’re in the business of solving problems, and we’ll do every reasonable thing we can to satisfy your wants and needs.

Call a Plumber Now
Book An Appointment Conveniently Online